Terms of Service

1. Acceptance of terms

By accessing or using the website at onthemend.co.za (“the site”), you agree to these Terms of Service. If you do not agree, please do not use the site. We may update these terms from time to time; the “Last updated” date will change accordingly. Continued use after changes constitutes acceptance.

2. About On The Mend

On The Mend is a reintegration halfway house in Waterkloof Ridge, Pretoria. We provide a structured, sober living environment for adults in recovery. The site is for information and contact purposes. Admission and residence are subject to separate agreements, house rules and policies, which will be provided when you engage with us.

3. Use of the website

You agree to use the site only for lawful purposes. You must not:

• Use the site in any way that breaches applicable laws or regulations.
• Attempt to gain unauthorised access to our systems, data or other users’ data.
• Transmit harmful code, spam or misleading information.
• Use the site to harass, defame or harm others.
• Copy, scrape or commercially exploit site content without our written consent.

We reserve the right to suspend or restrict access if we believe these terms have been violated.

4. Information not professional or legal advice

The content on this site is for general information only. It does not constitute medical, psychological, legal or professional advice. Recovery and treatment decisions should be made with qualified professionals. We do not guarantee that information on the site is complete, current or suitable for your situation.

5. Enquiries and admissions

Contact forms and enquiries are handled in line with our Privacy Policy. Submitting an enquiry does not create a contract or guarantee placement. Admissions are subject to our assessment, availability and separate agreements.

6. Intellectual property

The site and its content (text, images, logos, design) are owned by or licensed to On The Mend. You may view and use the site for personal, non-commercial purposes. Any other use (reproduction, distribution, modification) requires our prior written permission.

7. Limitation of liability

To the fullest extent permitted by South African law, On The Mend and its operators shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from your use of the site or reliance on its content. This includes (without limitation) loss of data, business or profits. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

8. Third-party links

The site may contain links to third-party websites. We do not control and are not responsible for their content, privacy practices or terms. Use of third-party sites is at your own risk.

9. Governing law

These terms are governed by the laws of the Republic of South Africa. Any dispute arising in connection with them or the site shall be subject to the exclusive jurisdiction of the South African courts.

10. Contact

For questions about these terms: On The Mend, 474 Grysbok Street, Waterkloof Ridge, Pretoria. Email: otminrecovery@gmail.com, Phone: +27 73 378 4805.